Toast Handheld (retired)Retired by Toast

What to do with a Toast Go 1.

The Toast Go 1 was Toast's first handheld. Toast has retired it: it is on Toast's list of non-supported devices, which Toast says will require a new device to be purchased, so a Go 1 cannot be reactivated on a Toast account. Toast offers recycling for it and, in the US, also pays the shipping.

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Go 1 at a glance

Generation	First-generation Toast Go source
Toast support	Retired, cannot be reactivated source
Recycling	Toast recycles it and pays US shipping source

Before you sell

Upload every payment: the Queues tab should show zero.
Check whether it was bought outright or leased through Toast Easy Pay.
Cancel or move its Toast subscription so you stop paying for it.
Gather what goes with it: list them with the rest of your equipment so we can see the full picture.

What affects your offer

Generation and support. Whether Toast still supports the model. Retired devices cannot be reactivated.
Ownership. Owned outright, or leased through Toast Easy Pay and not yet bought out.
Condition. Screen, touch, battery and housing. Say whether each unit powers on.
Completeness. Chargers, docks, stands, power supplies and attached readers.
Quantity and sets. Matched sets, such as terminals with their guest displays, are easier to place.

Selling more than Go 1 units? Put everything on one list: terminals, handhelds, screens, printers and readers are quoted together. Working or not, list it.

Go 1: questions and answers

What should I do with old Toast Go 1 handhelds?

Toast no longer supports the Go 1 and says it cannot be reactivated, so it will not go back into service on Toast. Toast recycles retired hardware and pays the shipping for the Go 1 in the US. List them with your other equipment and we will tell you which route makes sense.

I lease my Toast hardware through Easy Pay. Can I sell it?

Not until you own it. Under Toast Easy Pay you pay to use Toast-owned equipment for the lease term, and ownership passes only when you buy it out. Toast handles buyouts through [email protected]. Once you hold title, send us the list and we will quote it.